Case Worker
Under the strategic direction of the Manager, Health Services, the Case Worker functions interdependently with staff to provide shared, client-centred care. This role will be responsible for supporting internal and external referrals, applications and documents. The Case Worker collaborates with primary and allied care, community services and agencies to facilitate the connection with our clients.
In this role, you would contribute to an integrated team-based model focused on creating impactful care pathways related to social services. You will be pivotal in fostering an inclusive community health setting where equity-deserving and people with physical disabilities experience the highest quality access to care. By joining us, you will be part of a continually improving, supportive, and collaborative ecosystem that prioritizes clinical professional growth and development. Together, we aim to address our community's healthcare needs and advocate for systemic changes that promote health equity and inclusivity.
About Us
Vibrant Community Health (“Vibrant”) is driven by a strong commitment to community and a client-centred approach that aims to improve the quality of life and health out-comes for individuals living in North Toronto, especially those who are vulnerable and face complex challenges and systemic barriers to care such as Individuals living with physical disabilities, social isolation, members of racialized communities and older adults.
Located in a restored, accessible heritage building at the heart of Yonge & Eglinton, Vibrant offers a welcoming and inclusive workplace where your work has purpose and your impact is felt throughout the community.
Position Overview
Under the strategic direction of the Manager, Health Services, the Case Worker functions interdependently with staff to provide shared, client-centred care. This role will be responsible for supporting internal and external referrals, applications and documents. The Case Worker collaborates with primary and allied care, community services and agencies to facilitate the connection with our clients.
In this role, you would contribute to an integrated team-based model focused on creating impactful care pathways related to social services. You will be pivotal in fostering an inclusive community health setting where equity-deserving and people with physical disabilities experience the highest quality access to care. By joining us, you will be part of a continually improving, supportive, and collaborative ecosystem that prioritizes clinical professional growth and development. Together, we aim to address our community's healthcare needs and advocate for systemic changes that promote health equity and inclusivity.
Date Posted: July 04, 2025 Location: On-Site, 2398 Yonge Street (Yonge and Eglinton); Other sites as required
Position Status: Regular Full-Time Department: Health Services/Allied Health
Hours of Work: 35 hours weekly FTE Status: 1.0
Weekday Shifts Required: Days, Evenings Weekend Shifts Required: N/A
Salary Range: $68,000-$74,148 Statutory Holidays Required: N/A
Union Status: Non-union Benefit Entitlement: Benefits and HOOPP
Summary of Duties:
Support clients with healthcare resources in any context; culturally appropriate approaches; trauma informed practice; integrating promising and emerging practices
Client care coordination, including orientation, assessment, referrals to internal and external resources, case management and discharge planning
Participate actively in Vibrant’s interdisciplinary team, supporting integrated approaches to client services based on social determinants of health
Participate internally and externally in case conferences as a member of client’s circle of care
Develop and maintain both informal and formal community networks and partnerships and work effectively with community partners to implement collaborative programs and initiatives, and support capacity building.
Provide service navigation to clients including ODSP and OW support
Work with community groups and organization to identify service gaps and needs
Network, liaise and jointly advocate with organizations and community groups addressing issues identified by clients and/or community
Participating in primary health care program and service delivery within the broader community context in partnerships with other institutions as may be required from time to time
Qualifications/Skills
Graduate degree in Social Work, Community Services or a related health/human services field or Registered Social Worker (BSW/MSW) with the Ontario College of Social Workers in good standing
Minimum 3 years in a community-based setting working with vulnerable populations.
Knowledge of case management and social work theories and practice
Demonstrated ability, commitment to and knowledge of the community health care model including the social determinants of health and harm reduction principles.
Knowledge of available social services resources within the City of Toronto.
Proficiency in the use of computers and various software applications, including experience using Electronic Health Record Systems (EHRs)
Experience using PS Suite is an asset
Experience with documentation related to case management and data collection.
Demonstrated ability to work independently and as part of an interprofessional team
Please click the button below to apply.
We sincerely thank all applicants; however, only those selected for an interview will be contacted.
Vibrant Community Health is committed to following the principles of dignity, independence, and equal opportunity in the delivering of its goods and services and fostering an inclusive environment for our clients, volunteers, and staff. We welcome and encourage applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, LGBTQ2S persons, and others with the skills and knowledge to productively engage with diverse communities.
Vibrant Community Health is committed to providing accessible employment practices that are compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation to participate in the hiring process, please contact careers@vibrantch.ca.