Annual Report 2024/25
Vibrant Community Health
Mission, Vision, and Values
This past year has been a period of transformation and renewal for Vibrant Community Health. Together with our staff, volunteers, partners, and community, we have navigated significant milestones that will shape how we continue to provide care and connection in North Toronto.
One of the most important changes was our new name: Vibrant Community Health. This shift reflects not only who we are today but also who we aspire to be — a welcoming, inclusive, and community-driven health centre where everyone feels they belong. Also, 2024-25 was a pivotal year, with the exploration, client consultation and fully board of directors and membership move forward with the governance restructuring integration with Sunnybrook Health Sciences Centre.
Our commitment to accessibility and connection extended online with the launch of our new website, designed to make it easier for clients to access information, book virtual appointments, and learn about our programs. We also made important site improvements to ensure our spaces remain safe, welcoming, and accessible for all. None of this would be possible without the dedication of our team.
Looking ahead, our priorities remain clear: to strengthen primary care, to expand wellness and outreach programs, and to support priority populations who face barriers to health equity. We will continue to listen, adapt, and innovate — always guided by the voices of the community we serve.
To our clients, thank you for trusting us with your care. To our staff and volunteers, thank you for your work. To our partners and funders, thank you for your support and commitment to community-based care. Over the course of 2024, we worked together to develop and shape our Strategic Plan 2025–2028: Access, Equity, Impact — a roadmap that reflects our shared vision, community input, and collective effort.
Together, we are building a healthier, more connected community!
Our Vision is an engaged, healthy and inclusive community.
Our Mission is to provide holistic health and community services to enable independence and well-being for individuals with barriers to care.
Our Values: Respect Inclusion Collaboration Excellence Stewardship
Impact at Glance
These three pillars — Healthcare, Attendant Care, and Wellness Programs — form the foundation of Vibrant’s work, each playing a vital role in supporting independence, inclusion, and overall well-being across our community.
Healthcare
Our healthcare team supported 1,519 clients, completing 13,825 total interactions, with 56.3% delivered virtually and 43.7% on-site.
Attendant Care
The attendant care team provided 100,235 hours of service to 43 clients, supporting independent living in the community.
Wellness Programs
Our wellness programs hosted 761 group sessions, reaching a total attendance of 9,685 participants.
Priority Populations Served
Over the past year, we were proud to support a wide range of community members through our programs and services. Our work reached:
- 375 clients with disabilities
- 595 seniors (65+)
- 199 youth (ages 13–29)
Each number represents real people—youth building connections, seniors staying active and engaged, and individuals with disabilities accessing the support they need. It also reflects our continued commitment to providing care that promotes independence and well-being for people who may face barriers to accessing services.
Program Highlights
Primary Care
Our dedicated team of doctors and nurse practitioners stand at the forefront of compassionate healthcare delivery. With a commitment to excellence and patient-centred care, our doctors and nurse practitioners bring a wealth of expertise and experience to every interaction.
Allied Health
Our Allied Health Services bring together a team of skilled professionals—including occupational therapists, physiotherapists, social workers, dietitians, and other specialists—who work alongside primary care providers to support whole-person health. By addressing physical, emotional, and social needs, allied health services ensure that individuals receive comprehensive, coordinated care tailored to their unique goals.
Wellness Programs
Our Allied Health Services bring together a team of skilled professionals—including occupational therapists, physiotherapists, social workers, dietitians, and other specialists—who work alongside primary care providers to support whole-person health. By addressing physical, emotional, and social needs, allied health services ensure that individuals receive comprehensive, coordinated care tailored to their unique goals.
Attendant Care
Our attendant care services are offered 24/7 to support independence and lifestyle choices in an integrated community environment to over 40 dedicated clients at three locations.
These services include assistance with all the activities of daily living (personal care such as dressing, transfers, showering, bathing, dressing; meal preparation, housekeeping, shopping, etc.), consumer-directed quasi-medical procedures (such as bladder and bowel care, ventilator and tracheotomy care); escort to access health-related appointments.
Making Care More Accessible and Connected
Our New Name – Vibrant Community Health
This year, we embraced a new name: Vibrant Community Health. Our new name reflects who we are — a welcoming space where everyone in North Toronto can access care, wellness programs, and support services. It also makes it easier for community members to find us and understand the services we provide. Thank you to all clients and community members who participated in conversations leading to our new name and look. Click here to learn more.
New Website Launch
Our updated website is designed with clients in mind. You can now find program information, book appointments, and access resources online, anytime, from your computer or phone. The site is also fully accessible, ensuring everyone in the community can navigate it easily. Click here to learn more.
Launching our 2025-2028 Strategic Plan
Vibrant is proud to launch our 3-year Strategic Plan: Access, Impact, Equity. This plan was developed in consultation with Vibrant clients, community members, staff, and partnering organizations. A fulsome booklet will be launched soon and will be available on our website. Click here to learn more.
Integrating with Sunnybrook Health Sciences Centre
Vibrant Community Health successfully integrated with Sunnybrook Health Sciences Centre in April 2025, following input from nearly 2,900 stakeholders. The consultation process began in Nov/Dec 2024. We continue to preserve Vibrant’s independent living philosophy, programs, culture, and service continuity. This integration — with Vibrant remaining legally independent — strengthens our ability to make a positive impact in the community. Click here to learn more.
Vibrant eNewsletter
We also launched our e-newsletter last year, keeping our community up to date on programs, events, and important news from Vibrant Community Health.
If you want to stay in the loop about major updates, new services, and community initiatives, don’t miss out — sign up now and be the first to hear about everything happening at Vibrant!
Statement of Operations and Changes in Net Assets
Revenues 2025 2024
Ontario Health (Note 8) $10,253,461 $ 9,564,541
Insurance recovery (Note 7) 550,000 -
Grants and projects (schedule A) 341,814 709,778
Investment Income 78,903 117,355
Rental income 63,051 84,067
Amortization of deferred capital contributions 55,645 73,944
Other client service partnerships and other income 42,589 164,468
$11,385,463 $10,714,153
Expenses
Salaries, wages and benefits (Note 9) $8,384,623 $8,592,795
General and operating 1,946,678 1,333,360
Rent and maintenance 620,264 565,626
Grants and projects (Schedule A) 341,814 709,778
Amortization 132,305 73,944
$11,425,684 $11,275,503
Deficiency of Revenues over Expenses $ (40,221) $ (561,350)
Net Assets - Beginning 920,976 1,482,326
Net Assets - Ending $ 880,755 $ 920,976
What Vibrant clients had to say
Caring and kind staff, with a very helpful and patient nurse practitioner.
- Anonymous
Staff do their best to understand and accommodate clients’ needs whenever they can
- Mona
I really enjoy the Movie Time programs.
- Jill
The exercise programs for seniors are very supportive in maintaining physical health and overall well-being.
- Susanne
I am very pleased with all the services and truly appreciate being a client of Vibrant
- Marie
Vibrant feels like a second home; once you're there, it's hard to stay too far!
- Anu
All the wellness programs I attended — I enjoyed them all.
- Hyacinth
Vibrant gives us the power of Choice and Autonomy
- Rachel
Acknowledgements
At Vibrant Community Health, we recognize the invaluable contributions of our Board of Directors and Community Council. Their leadership, support, and vision have guided our organization through another year of growth and impact.
We extend our sincere appreciation to these individuals for their ongoing commitment to advancing our mission of providing holistic health and community services to enable independence and well-being for individuals with barriers to care
Board of Directors
Laura Matilla (Chair), Joshua McLarnon (Vice Chair), Viswanathan Nagarajan (Chair, Governance and Nominations Committee),Victoria Marroccoli (Chair, Finance and Audit Committee), Aaron Berk, Amy Boddington, Mario Longo, Rosemarie Owens-Tunney, Kunal Patel, Joanne Serflek, Amir Soheili, Dianetia Stewart
Vibrant Community Council
Jennifer Conroy (Co-Chair), Anudeep Narula (Co-Chair), Susan Cavanagh, Adam Cohoon, Denzil Barker, Jennifer Sklenda, Rachel Esdaille, Cynthia Chu, Margaret Brodie, Lewis Boles, Murray Rosen, Grainne Sheridan, Marivxi Miranda, Chris Dealy
Staff Milestones
5 Years: Dr. Taj Nadeem, Jevaughn Satchwell
10 Years: Marilyn Brownlee, Michael Bertrand, Lowell Diputado, Peter Emelike, Mark Priddie
15 Years: Paul Catney
20 Years: Janis Macdonald, Jessica Ishmael
30 Years: Christopher Meurs, Divine Monteiro, Mavis Nortey
Thank You to Our Volunteers
We want to extend our deepest gratitude to all of our volunteers. Your time, energy, and dedication make a real difference in the lives of the people we serve and help bring our programs and services to life.
From supporting events to connecting with clients, your contributions are invaluable — and we couldn’t do it without you. Thank you for being the heart of Vibrant Community Health and for helping us make a meaningful impact in our community every day
Join Us in Building a Healthier Community
Donate
Your donations help us deliver primary care, wellness programs, and community outreach to those who need it most.
Volunteer
Join our passionate team and make a difference in our community! At Vibrant, we value the commitment and enthusiasm of our volunteers who play a crucial role in supporting our mission. Explore how you can contribute your time and talents to create positive change with us.